Nope! This is magically working now. Either it just needed a good thump when I put the case back on, or indeed the case for the Byron is required to be installed for the ding ding to work.
Instead, does anyone know if there should still be a toggle to disable the hardwired chime in the app, should I require?
Hi @tastybrads. I am glad you were able to resolve your concern. We have this Help Center page with a Ring Video Doorbell 2 chime kit compatibility list. As for being able to toggle on or off your mechanical chime from the Ring app, the Doorbell 2 does not have this feature.