Ring Alarm
Door sensor not reporting
I just setup a new Ring security system this weekend. One of the contact sensors reports as closed and battery fine but no longer is working. I can set the alarm and walk right in. What really concerns me is that system is not reporting this. Any ideas?
1450 •
0 •
0 •
09-12-2019 11:44:32
Responses (1)
- J
Thank you. I guess I was suprised that the system does not report it is unable ot communicate with a sensor. I have no issue with a sensor going bad but expected it to tell me it could no longer see it. Maybe I am asking too much from the system. Was thinking of calling SimpliSafe to see what they said about their system.
•0
10-12-2019 12:54:56
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Brad
Sounds like a defective sensor. One good reason to always check all your sensors once a week. I have had many different alarms, and they all recommend that. Even the wired systems have contacts that stick (have had a lot of those over the years). But first try removing and replacing the battery . . . reboot the sensor.
0
10-12-2019 12:47:51
•