Door contact going offline

Hi I have one door contact 2nd generation that keeps going offline, I’ve removed it from the system, reset the door contact and added it in the system a few time but still keeps going offline can anyone help please

Hello user6259

Things that you could try is:-

  • Checking / replacing battery in the contact sensor
  • Swapping the contact sensor for a known good
  • Adding a range extender to boost the signal for the contact sensor

Hopefully this may help find a resolve your issues

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