Door Chime Buzzing Non-Stop After Ring Pro Install
Good morning, I am a new Ring customer. I attempted to install my new Ring Doorbell Pro and as soon as I turned the breaker back on at the box the door chime installed in the foyer started making a very audible buzzing sound that wouldn't stop. The Ring Pro also didn't power on. If I had waited 30 minutes, maybe it would have but I was concerned by the buzzing so I disconnected everything in the chime box. I checked the doorbell model, and it is an Edwards C210-W which is on the mechanical doorbell compatibility list for Ring Pro. The transformer is a 16V 10VA which meets the Ring Pro doorbell power requirements. Thank you in advance for your assistance.
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25-06-2020 01:08:11
Responses (12)
- K
Late to the party but thought I could still contribute. Just bought the Ring Pro. Had the same issue with the rattling noise. I replaced the doorbell chimes with a Ring Pro compatible model but still had the rattling. In my case, it turns out the doorbell transformer was not supplying enough power to the Ring Pro. The original transformer was rated at 8-10 V. The Ring Pro needs 16v. I replaced the transformer and have not had any issues so far.
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01-03-2021 02:49:43
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- M
Hi there, neighbors! As many neighbors have shared throughout the Community, checking wiring variables is the best place to start for this concern. I wanted to share our [Hardwiring Checklist for the Doorbell Pro](https://community.ring.com/t/hardwiring-checklist-video-doorbell-pro/37520/2), which covers all the best steps for troubleshooting power variables. I hope this helps! :)
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22-03-2021 06:43:31
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- C
Checking wiring variables is the best place to start for this concern. I wanted to share this [Hardwiring Checklist we made for the Doorbell Pro](https://community.ring.com/t/hardwiring-checklist-video-doorbell-pro/37520), which covers all the best steps for troubleshooting power variables. I hope this helps! :slight_smile:
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01-10-2021 10:52:15
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- C•
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01-10-2021 10:52:20
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Rphelps73
I installed a 10 ohm 2 Watt resistor in the manner described in the videos (between hot and ground/neutral and voila! It is now dead quiet and the doorbell still chimes loudly as before. Thanks for the tips it has solved a confounding problem. This solution set me back $1.86 for a pack of two resistors. As I sit her I cannot remember the voltage of my doorbell system but I believe 16 volts.
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11-02-2021 10:46:32
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