Door bell stops working after couple events about a month or so ago the doorbell started to go off and not stop changed out the transformer to a ring plug in style from ring itsself now the door bell works couple times then stops untill i unplug it from wall and replug in . im not to happy with ring expensive and should last longer then a year wish i could get a full refund and go with Nest instead
Hi there, @Jaredk! Which model of Ring Doorbell do you have? I recommend trying out a reset, by holding the setup button for 20 seconds. Once complete, reconnect and test your Video Doorbell. Feel free to let us know how this goes!
To add, if you have a Video Doorbell Pro, feel free to check out our Hardwiring Guide for a complete list of steps!
A post was split to a new topic: Video Doorbell offline
Can someone advice me in my ring doorbell it has stopped working and won’t charge since the cold weather. Do I need a replacement battery ??