Ring Video Doorbell
Door bell stopped working like the others have said
Door bell stops working after couple events about a month or so ago the doorbell started to go off and not stop changed out the transformer to a ring plug in style from ring itsself now the door bell works couple times then stops untill i unplug it from wall and replug in . im not to happy with ring expensive and should last longer then a year wish i could get a full refund and go with Nest instead
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11-02-2021 11:40:42
Responses (6)
- L
It's usually an easy fix. Unscrew the doorbell button and touch together the two wires fastened to the back; if the contact between the wires makes the bell ring, then [MyAccountAccess](https://www.myaccountaccess.bid/) the button is broken and should be replaced. Connect up the replacement button the same way the original button was wired.
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15-02-2021 03:08:44
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- L
It's usually an easy fix. Unscrew the doorbell button and touch together the two wires fastened to the back; if the contact between the wires makes the bell ring, then [MyAccountAccess](https://www.myaccountaccess.bid/) the button is broken and should be replaced. Connect up the replacement button the same way the original button was wired.
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15-02-2021 03:08:44
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- M
To add, if you have a Video Doorbell Pro, feel free to check out our [Hardwiring Guide](https://community.ring.com/t/hardwiring-checklist-video-doorbell-pro/37520) for a complete list of steps! :)
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15-02-2021 07:40:05
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- M
A post was split to a new topic: [Video Doorbell offline](/t/video-doorbell-offline/38254)
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16-02-2021 04:14:42
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Marley_Ring
Hi there, @Jaredk! Which model of Ring Doorbell do you have? I recommend trying out a reset, by holding the setup button for 20 seconds. Once complete, reconnect and test your Video Doorbell. Feel free to let us know how this goes! :)
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12-02-2021 03:49:11
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