Door Bell Recording (all blank)

Products Video Doorbells
#1

I have the Ring Pro Battery operated doorbell. Within the last month or so it stopped recording properly. When I view the recording all I get is a black screen. I have checked settings, etc. and nothing seems to work.

Glenn Gage

#2

Hey @Ghgage. You can check out our Help Center Article here which details how to fix this black video error.