I have had the bell on charge for over 10 hours and still only have it have charged. What else can I do with it?
Hey @Shaza6967. It seems like your Doorbell is having a hard time holding a charge. In the event that the Doorbell is needing more than 12 hours to charge the device from dead, or is not holding a charge after you charge it, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.