Door bell deactivated on the ring app

Can anyone help my door bell had deactivated its self through the night. On my ring app it said doorbell deactivated. So I’ve had to re install my doorbell. Could anyone tell me what has caused this I’ve only had the doorbell a week? Thanks

Hi @user33221. If your Doorbell was removed from your account, please give our support team a call at one of the numbers available here to further investigate. If you are outside of the US, please visit here to see how to contact support.