Door bell cam keeps dropping wifi

Hi neighbors! What is the RSSI on your Video Doorbell 3 Plus? The RSSI is a measure of your Doorbell’s wifi strength, and it could indicate if the connection is unstable. If the RSSI indicates a good connection, I’d suggest trying a full reset and fresh setup of your Doorbell. You can reset the Doorbell by holding down the setup button for at least 20 seconds. After the reset is done, set the Doorbell back up in the Ring app using the steps under Set Up a Device. This will fully refresh your device’s connection with the Ring app and your wifi network.

If this concern continues to happen after these troubleshooting steps, please give our support team a call at one of the numbers available here so they can look into this further and document any applicable information regarding this concern. If you are outside of the US, please visit here to see how to contact support.