Door Bell 2

Purchased new ring door bell 2, during registration recieved notification the device is under ownership. How is it possible with a brand new devise?!? Had ring been hacked?

It depends on where you bought it from. If it’s brand new from a good store, it should not be saying that. I would call customer service and speak with them. They can look into it further to see if it’s an error or was used by someone else somehow.

Could it be a returned item?