Door Bell 2 does not detect people

Hi there,

We have Door Bell 2 and it does not detect people only some insects. Switched every mode, people only etc. - not working. Support is unavailble via chat and phone calls 40 min wait…
Any thoughts?


We can help @MaHo2020 ! How do you have your camera set up? Mind sending over a screen shot of Live View and how you have your motions set up? Let us know what your settings are as well, people only and what not. We’ll get this taken care of in no time :slight_smile: