Do not disturb bug

Products Ring App
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1

Do not disturb override is not working, it continues to block notifications android 12

2

Hello @user37247. Try the following steps to troubleshoot your concern:

  • Verify your Ring app and phone are up-to-date with the latest updates available.

  • Disable any active VPNs on your phone.

  • Go to your phone’s settings and clear the Ring app’s cache and data. You will have to enable notification permissions for the Ring app again and then re-enable Do Not Disturb override.

  • Verify you do not have any apps that would conflict with Ring app.

If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.