Our ring will not hold a charge, it is pixelated when you go live on it, it constantly says there’s motion and there isn’t anything, and when it records anything it’s usually all black. I have tried all I can find and nothing is working is there anything else I can do? Or should I get a new one? And if I need a new one will I need a new subscription or will it roll over with the new one?
Have you tried any of these things?
- Charge Battery via a USB cable to see if it gets a complete charge?
- Reset your camera (How to completely reset your Ring Video Doorbell – Ring Help) to start from square one?
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