Distance from street setting

Products Video Doorbells
1

Hi all.

I’m new to this and can’t for the life of me find the menu for how far away my ring doorbell is away from the street. I think I set it to the shortest which I have now realised was wrong.

How do i go about changing this or am I stuck with it?

I’m using the ring doorbell 4. It’s approximately 5ft off the ground as the house is set back lower than street level.

Motion detection only seems the start from the arrow.

Screenshot_20210516-203157_Ring|690x310

TIA
Trevor

2

Hi @BeardyT. It sounds like you may need to adjust your Motion Settings. This can be done by selecting the Doorbell and tapping on the Motion Settings tile. This Community post here has some great information on how to optimize these settings. If you need some assistance navigating the Ring app, this Community post here has some great screenshots. I hope this helps!