Ring Video Doorbell
Discontinued Door View Peephole camera
Before purchasing the Peephole camera I had a standard old fashioned doorbell as well as a knocker and a peephole. As I now work at home I was discovering just how many mail and delivery services refuse to use a doorbell and instead knock the door, this lead to many missed deliveries as I never heard the knock. So the Door View camera with it's knock detection was the perfect solution. It has indeed solved my issue and in the first few weeks of use it was amusing to watch videos of delivery drivers instinctively going to use the knocker, seeing the doorbell where is used to be and still deciding to knock the door rather than push the button. Unfortunately it now seems that this device with it's very unique and extremely useful feature has been discontinued and nothing else on the market appears to offer knock sensor. I feel Ring have definitely missed an opportunity and I worry what will happen when I need to replace my unit.
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02-03-2022 12:40:50
Responses (11)
- U
This was an unfortunate decision on the part of ring. So many people live in apartments that they do not own. They are not allowed to fasten doorbells to their doors. The peephole doorbell is a perfect solution. It’s especially important for the security of senior citizens to be able to see who is at their door, without having to open it. I love mine and it makes me sad to tell my neighbors that they can’t have one. You indicate that this topic has been resolved. It hasn’t been resolved for the customers
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13-07-2022 01:48:11
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- S
OMG... market it in NYC. It is the PERFECT doorbell camera for NYC apartments.
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16-09-2022 06:07:41
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- U
Hi Everyone please begin deferring your friends/residents/etc to Brinno and the like (JeaTone 9, Digitharbor, Remo+, Lockly Vision.) Ring no longer considers Apartment and Condo dwellers as viable customers, these others will pick up the slack.. Great decision Ring, lost revenue for sure.
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27-09-2022 06:57:50
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- S
Please bring the peephole camera back! People are looking for them on Ring Facebook groups. People are selling them for super high prices on eBay. It was a great product.
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14-10-2022 05:59:08
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Caitlyn_Ring
Hi neighbors! Our [support team](https://support.ring.com/hc/en-us/articles/213608406) is still available to troubleshoot any concerns you have with your Peephole Cam and any [warranty](https://ring.com/warranty) it has on it will still be honored. I have also updated the marked solution to include a link to the [Feature Request board](https://community.ring.com/t/please-bring-back-the-ring-peephole-cam-or-a-new-version-of-it/124860) where other neighbors have asked for the Peephole Cam to be brought back. This is a great place for you to share your feedback and vote on the request. :)
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14-06-2022 07:29:17
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