i cannot disarm the motion, it just keep alerting me and showing motion detection, then sometimes it just black screen, then sometimes it shows noone walking in the motion zones but people come to the front door, this is getting wild its like it has a mind of its own. have had other issues but was able to resolve them these ones are just to stubborn, any ideas what it going on. its a video doorbell.
Hi @budbud570. Would you mind sharing a screenshot of the Motion Zones you have set in the Ring App? Additionally, what is the motion sensitivity slider set to, and what is your Motion Frequency at? I’d be happy to take a look and see what suggestions I can make to help you improve the motion detection.