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Disable keypad's "full battery" indicator LED light

There are many posts on redit and the likes about ring alarm customers who have a keypad in the bedroom and the bright green light is far too bright, causing some to go as far as putting electrical tape over the indicator or purchasing a smart outlet that turns on and off on a schedule. We shouldnt have to go to such lengths... Regardless, if the keypad is wall mounted and permanently plugged in it is a squander of energy to constantly tell me the battery is fully charged. Perhaps a better use of this LED would be to tell me when there is a fault with the battery (not charging, discharging, bad battery, etc) rather than stay on forever? Please add an option to turn the "full battery" light off. Regarding the alarm status lights (home, away, disarmed) personally I like these indicator lights to be on constantly when plugged in and not on power saver. Because its an alarm keypad, all I care to know when I glance at it is; if my alarm is armed, or if there is anything wrong with it. That said, it would be greatly appreciated if when adding the option to turn off the "full battery" light, y'all don't turn off the alarm status lights with it. Thanks ring for taking the time to read this and hopefully pass it to the team who can impliment it!

31379

0

387

13-05-2019 03:04:02

Responses (27)

  • J

    This. This is literally what I've been trying to find in the app. Why is there a 1000 lumen green light to tell me nothing is wrong? Please disable this light. We're literally considering returning this over the light, it lights the entire room at night.

    22

    18-07-2019 03:05:22

      G

      Agreed! Please allow us to disable that light

      16

      28-07-2019 07:57:09

      F

      Re: Disable keypad's "full battery" indicator LED light

      1

      08-11-2019 06:58:06

  • D

    Just installed RIng this week and a second keypad by our bed. The green battery light is so bright it’s casting shadows around the room. I’ll be covering it with tape tomorrow morning. Please fix this ASAP.

    14

    29-07-2019 03:56:54

    • D

      The green light should turn on if the unit is unplugged or flag green for charging---and not add glow into my entire upstairs.

      16

      30-07-2019 05:16:33

      • A

        This is so irritating. The light should only be on when just the battery is in use, the battery has an issue, battery is low or perhaps NEVER, since I can see the battery status or get battery alerts in the app. 1. Why is the battery light so huge? It’s comically huge for a battery led indicator. 2. What is the point of allowing me to dim all other lights, if it doesn’t dim the brightest one!?

        21

        12-08-2019 07:41:34

          D

          Please, please, please allow us to disable. I just hooked ours up last night and that thing is ridiculous. Thanks.

          2

          23-11-2019 07:25:04

          I

          Just got my alarm yesterday and... yup, you guessed it, I am here and can not believe the intensity of the GREEN LED. H E L P.

          3

          03-12-2019 10:47:37

          A

          Please give us this feature update, thank you!

          2

          21-04-2020 08:28:48

      • N

        Agreed on ability to turn off the battery light.

        6

        13-08-2019 04:41:19

          F

          1. It would be nice if the green battery indicator only illuminated: a) when the solid green light would NOT otherwise appear; and b) when the keypad illuminates (after key press or hand wave as applicable.

          5

          15-08-2019 05:12:47

          F

          ... until then we’ll cover it with tape and look at the app.

          4

          15-08-2019 05:15:01

          F

          Thanks for the update Marley\_Ring. Unfortunately, my experience with the update is that it does NOT control the brightness of the Battery indicator on the keypad. I'm new to Ring (great product and service), and had the latest app (version 5.16.0), when I discovered that the battery indicator, which illuminates dark bedrooms at night, cannot be controlled by the LED brightness controller that you highlighted in your post. The brightness of other LEDs seems to be controlled by it. I'm looking forward to be able to control the battery indicator lamp. Thx

          4

          15-08-2019 09:09:23

          T

          > @Marley\_Ring wrote: > > Thanks @Fredo , we stand corrected. At this time, the Battery LED can not be controlled. We've sent over this request to the team and will certainly continue to update you with any information. Thanks! We wont hold our breath considering y'all have thought black electrical tape is an acceptable solution, while adding a brightness slider to turn down the status lights that nobody asked for in record breaking time

          4

          19-08-2019 09:31:36

          J

          It's not necessarily just a matter of firmware, there has to be controlling circuitry in place to dim an LED. Since there seems to be only two states for the battery LED (off and on), there may only be on-off switching circuitry in place for the firmware to control. If that's the case, it will take a HARDWARE upgrade to be able to control the brightness of that LED. (the circuitry providing this functionality must have already been in place for the buttons, which I suppose are a separate assembly part)

          1

          20-08-2019 05:26:02

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