Ring Video Doorbell
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Device won't set up - already registered to myself
Ring notifications stopped working since i changed internet provider. when trying to setup the new connect through the ring app, my device is not showing, only location. I choose "set up new device" go through all the steps only for the app to tell me my device is already registered to another owner (myself). I have tried factory reset, and running the set up multiple times and it will not work. What am i doing wrong?
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30-12-2020 02:29:59
Responses (8)
- U
I have the same issue, changed my wifi pw and i get the same message every time, showing ring is already registered, to me. what can i do to fox this
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03-12-2021 15:18:03
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- F
Has anyone found a fix? I get a registration error when I try to login to my Amazon account on echo. Amazon couldn’t get it to work after 2 hours of trying their customer service.
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27-01-2022 05:00:55
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- G
Exact same issue. Got nowhere with help line today, still unresolved. Why can't they just tell me fix instead of saying they have technical difficulties, please ring back!!
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15-08-2022 14:24:34
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- X
This Topic should not be marked as Solved. I did everything the articles says and I still can not set up my device. It still says I need to ask the registered owner ,even though I am the registered owner. This solution does not work. I am fed up with all the issues Ring has. There has to be a way to fix this.
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21-08-2022 04:26:37
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CHi @Xitlalic. If you are signed into the correct Ring account, you should not be receiving this message. If the troubleshooting tips in the marked solution do not help, please follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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22-08-2022 20:25:46
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Reinhardt258
I am in the same boat myself - can not connect to register amazon echo 2nd the purchasing account and if you try to register it on a different account it won't work. Although it did have to install an update immediately upon setup, which took.
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05-01-2021 07:05:00
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