Ring Alarm

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U
Device replacement needed
works-with-ring
app-request

I suggest the Ring developers make a change to how the system responds to device errors for the First Alert smoke alarm that signals device errors. I have read two other support topics created by users. They had to reset/re-add the smoke alarms. Instead of disabling the device I suggest simply show the message and send an alert but do not disable the device(s) which will cause users to no longer be alerted by the device if there is a fire. In my case, the device error was caused by a radio transmission and there is nothing wrong with the device. It seems worse to disable the instead of simply alerting the user.

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02-09-2023 11:42:58

Responses (1)

  • J

    Hi @user56937. As we value our neighbors' feedback, we've created a [Feature Request board](https://community.ring.com/c/products/24). Feel free to add this and any future feature requests there. This will help us organize and share your requests with our teams here, as well as allow other neighbors to comment and add interest, all in one place. Feel free to link that post you make in the Feature Request board here so other neighbors that come to this thread can easily find your feature!

    0

    04-09-2023 05:36:55

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