Ring Video Doorbell
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Device registered but not showing
Need help.. I have a ring doorbell that is registered , but not showing on ap.. tried to de-register, got the email confirming it was, but on trying to set up again it is stating still registered. Is my doorbell just good as a paperweight now, or can someone help me out??
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26-09-2020 05:53:52
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Tom_Ring
Hi @AminaTheMF. It sounds like you may have registered your device on the wrong location. You can find our more about managing your locations in this Help Center article [here](https://support.ring.com/hc/en-us/articles/115005039983). Also, be sure that you are logged in with the same email that you used to setup the device. I hope this helps!
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28-09-2020 18:26:13
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