Ring Alarm

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GH
Device keeps "Joining A Wrong Network"
motion-detector
chime

My ring alarm base station decided to get off the home network. I tried reconnecting it to the WiFi/Ethernet. After it was online, my other devices are saying "device joined a wrong network" or "waiting to connect to a network". I have factory reset all devices and they still won't connect to the alarm base. Any suggestions?

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23-12-2020 05:07:35

Responses (2)

  • U

    I am getting same error

    0

    04-09-2023 05:03:38

    • J

      Hi @user56901. If you tried the troubleshooting steps mentioned in this thread and are still having the same concern, give our [support team](https://support.ring.com/hc/en-gb/articles/213608406#store-opening-hours) a call for further assistance.

      0

      05-09-2023 05:53:54

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