Device deactivated on its own

My ring door bell has just de activated its self, i am the only one with access and just recieved email to confirm the deactivation of my account why would this happen? And how do i reactivate?

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My Ring Doorbell just self-deactivated today (including an email from - no idea why, but it’s a bit of a pain to reactivate and set up.


Our doorbell has just deactivated itself and I also received this email!

Anyone know why yet?

How did you get it back working? Setting it back up?

Hi Neighbors. I suggest reaching out to our support team so they can look into this for you. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

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What was solution here, mines done this today, this is poor ring should not be able to do this, it’s a pain to set up as new hope I don’t have to go through all that again, help

Was a cause or solution found to this? Mine has deactivated but had no email from Ring?

This just happened to me as well.

My doorbell says it’s deactivated. I never received an email.

Has anyone fixed this problem?

I’ve just had the same issue, no email from Ring. Has anyone managed to contact them

Hi ring and Customers. Doorbell deactivated itself.
Turns out everytime your internet drops, you have to take everything off the walls , so you can scan and setup again. Doesn’t reconnect to the internet automatically. Can’t be fixed if you’re not at home. So much for having security when you’re not home

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Mission, I called India, they said if the internet drops it won’t reconnect automatically. Need to take the bell off the wall, to scan QR and setup again…

I have not lost internet nor have I had the problem previously BUT I have lost my connection. When I push the reset button nothing happens. It is extremely cold and I’m wondering if the cold has caused the ring doorbell to freeze up?

This is not true. They are lying to you. Mine loses internet sometimes but it always reconnects by itself. Somethings wrong with the system.

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