Device covered by 2 plans

I have added more devices and upgraded to protect plus to cover all devices. My doorbell is now covered twice and I would like to cancel the basic plan on this one. Can I get a refund for the unused 6 months ?

Hi @user71319. You can cancel the Ring Protect Basic plan, and you’ll receive a prorated refund for the amount of unused time. We have steps on how to cancel a plan here. If you need more help with canceling your plan, or you have any questions about your refund, feel free to reach out to our support team. Hope that helps!

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