Trying to add a door contact sensor to my detached garage and the sensor won’t connect to the base. I’ve tried another sensor and it’s the same. My stick up camera in the garage does connect though. Any ideas?
Hi @viperbluelx. The Ring Alarm Contact Sensors operate on a Z-Wave frequency, where your Stick-Up Cams operate on a WiFi signal. These 2 signals have different strengths which is why one will connect, and one will not. As @SolarEclipse mentioned, adding a Range Extender might help with your situation.