V
Detached garage too far away for door sensor to connect
contact-sensor
troubleshooting
Trying to add a door contact sensor to my detached garage and the sensor won’t connect to the base. I’ve tried another sensor and it’s the same. My stick up camera in the garage does connect though. Any ideas?
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28-08-2022 11:10:33
Responses (1)
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Tom_Ring
Hi @viperbluelx. The Ring Alarm Contact Sensors operate on a Z-Wave frequency, where your Stick-Up Cams operate on a WiFi signal. These 2 signals have different strengths which is why one will connect, and one will not. As @SolarEclipse mentioned, adding a Range Extender might help with your situation.
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29-08-2022 10:47:50
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