Ring Alarm
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Delaying individual sensors to prevent false alarms
retrofit-kit
app-settings
troubleshooting
Is there any option delay a sensor from tripping the alarm. I don't mean entry/exit delay. Specifically I'd like to set a sensor to not trip an alarm if it hasn't been active for more than a second. We have had two false alarms in a row in the middle of the night from our upstairs windows "Opening" but I called and confirmed with Tech Support that they opened and closed in the same second
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19-10-2022 02:37:41
Responses (1)
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Tom_Ring
Hi @User123456789. There is not a feature that allow for a delay of a sensor for a second. If you have a sensor that is opening/closing unprompted, I would follow up with support about this Contact Sensor, as this should not be happening. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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20-10-2022 04:28:32
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