My stick up cameras have a one to three minute delay alerting us to motion. Any way to fix this?
Hey @lmcgivney1505 ! Whenever alerts are delayed, it’s best to go through the steps of checking network strength as well as phone connection strength. If you trigger a live view, does it connect quickly? If so then the network is likely fine but, as always, checking RSSI can confirm this further.
To ensure the phone is performing optimally, you will want to close all other apps in the background, uninstall and reinstall the Ring app, and try receiving notifications on cell data only, as well as on wifi only, to see if there is any improvement. Please let me know if this helps
I have had to unistall and reinstall my app 5 times in 3 months