Delay with Android app

When a person activates my Ring Video Doorbell 3 Plus and I hear the chime and receive a notification when trying to view the action on my Android app in “history” that particular even will not open even after around three attempts at hitting the “history” button on my Android phone app, when the event does open whoever triggered the camera has long gone.

Hi there, @sg271250! As you are using android, please check for any android apps that might conflict with the Ring app, and also ensure there is not a vpn enabled.

I recommend trying out the Rapid Ring app, which is less robust for quick processing of live view. Feel free to let us know how this goes! :slight_smile: