Ring Video Doorbell
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Delay time from door bell to the chime and the app
**theres been problem after problem with the ring 2 door bell, its taking 10 seconds for the chimer and app to ring,by the time i get the notification the person has gone, ive got a fast bb conection so theres no rerason for it to play up like this. its a probuct i wish i hadnt purchased . **
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29-07-2019 15:29:40
Responses (16)
- R
Just bought a ring doorbell and chime and have the same delay of a few seconds between bell press and chime ring, really disappointed and annoyed, may now return it, the ring should be instant!!!
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27-06-2020 21:24:41
- P
I have just installed a Ring doorbell and I am having the same problem.I don't have the chime however the delay from when the bell is pressed to when the alert comes through on the app is very annoying. By the time the alert comes through and you either load it up or get to the door the person has left.I see it is quite a common issue - any ideas why? Anyone think it'll be fixed?The adverts for this product are pretty misleading if not...
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28-10-2020 11:02:14
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- E
Has anyone managed to solve this issue? I bought a ring doorbell 2 + Chime a few days ago and I'm already fed up with the delay between pressing the doorbell and the alert on my chime/phone. It's so long that the person is already gone by the time I get the alerts. Signal strength on both the doorbell and the Chime are fine.What I've noticed is that if the doorbell has been idle for some time, the alerts take a long time to come through. However, if I press the doorbell again within the next minute or two, the alerts are almost instant. Can someone from Ring actually weigh in with a solution to this? This seems like a pretty serious flaw if it can't be fixed..
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02-12-2020 19:33:44
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MHi, I'm having the exact same issue as @eguk describes, just missed the package delivery guy this morning due to delay in the chime/notification.When I then test the ring by pressing it, it goes of almost instantly.When not used for long, it seems that the delay is getting worse.
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06-01-2021 09:41:36
- V
Yeah I'm pretty much having the same issue and been wondering why it's laggy. Always see the person leaving and not when they are coming. I might just return it...
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06-01-2021 03:36:09
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- N
Why is there so much latency when trying to view the camera on the ring door bell (live view"?). Can AWS look into this? For a few seconds the ring app says activating device and then it times out.
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08-02-2021 16:07:44
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R10 second delay from the time I press the doorbell until the phone and chime ring. That is ridiculous that this is still happening with no correction/instruction from Ring.
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08-02-2021 23:16:56
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jjzunc
like those who have already commented, i've had the same issue since installing my Ring doorbell 2 + chime...have tried EVERYTHING suggested by Ring and what i've found researching the web. have 400+ download and 23.5+ upload speeds. extremely frustrated that people are only walking away or gone by the time the video is captured...what's the point?!? Ring, please read the comments and remedy the issue. i would think you would want to build a loyal customer base by addressing issues timely. thank you
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11-06-2020 02:06:07
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