Delay since recharging battery

Hi @BigLittleReid. Have you checked the RSSI on the Doorbell? If the RSSI is on the higher end, this can contribute to delays in motion detection and recording. You can read more about RSSI in our Community Post here. If the RSSI looks good, then I’d suggest performing a quick reset on the Doorbell and setting it back up in the Ring App. To reset the Doorbell, hold the setup button down for at least 20 seconds. After that, follow the steps under Set Up a Device to get it reconnected to your wifi.

If these problems continue to persist after the troubleshooting steps I suggested, our support team can further assist. You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. :slight_smile: