Responses (2)

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Mhinton

To add more context I have a ring doorbell at the front and back of my home and both are set up to the same system as front and back. Back works perfectly for all alerts but front is very delayed for both types (despite me trouble shooting and having a strong wifi connection). Both are version 1 ring doorbells

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20-05-2020 08:15:38

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M

mdcwlaf

It seems like I am having the same issue. I have ring doorbells (version 1) at the front and back door. They both used to work really well. I have even answered the front door while in China. Recently, the front door will almost never go live. If it does go live, our visitor is long gone. Motion al

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20-05-2020 15:15:40

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marshbrew

Right there!! Why is there a 4-5 second delay between a peron coming up steps and the phone/pc alert? (No, not Wi-Fi! My Wyze camera on same Wi-Fi has \< .5 second delay.) I can hear someone coming up my flight of steps from a floor above, but they are ringing the bell before my alert comes throu

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12-11-2020 16:34:38

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Caitlyn_Ring

Hey neighbors! Make sure your Ring app is fully updated, and ensure your phone has a strong connection to either wifi or cellular data for the best performance. In addition, your Ring Doorbell or Camera needs a [strong connection](https://support.ring.com/hc/en-us/articles/217271526-Checking-Your-Ri

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12-11-2020 20:19:17

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marshbrew

Nice try. Delete/reboot/restore does nothing. Ditto for PC. Call help numbers? Last time I did that it was an ordeal with Ring saying nothing wrong followed by a big update later that fixed the problem. This is throw away. Ring even took away the funny holliday rings. No joy in Whoville. So what d

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13-11-2020 14:37:26

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user58169
I can uninstall restart within a week I'm back to delays. today, wife brought groceries took four trips to the car, put everything away, sat down went through messages and finally got the notification of motion. before uninstalling, I left to pick up meds at the pharmacy 6 miles away, drove there, waited in line at drive through, got home, picked out a movie and got through the credits before getting the notification of me leaving for the pharmacy. Once it had gone off after midnight for when I gone out at 8:00pm.
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12-09-2023 16:36:10
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