Hi @belier13. As @SolarEclipse mentioned, this behavior is how the Ring Alarm is supposed to function. Since you have opened the front door where you have an Entry Delay in place, that Entry Delay is counting down and giving you the 30 seconds you have chosen in order to disarm the system. You can read more about how the Entry and Exit Delays work in our Help Center article here.
Thank you for your answer.
I call âtrapping the intruderâ by the fact that if he advances in the living room during the delay the motion detector immediately triggers the alarm.
I think that there may be some confusion regarding the problem you are describing among those who responded to your post.
Am I correct in assuming that you are actually referring to two different types of Ring devices, namely:
A contact sensor
A motion detector
Are you saying that:
The Placement setting for the Front Door contact sensor is set to âEntrywayâ⌠and that it works as intended (i.e., the alarm is delayed when motion is detected, giving you time to disarm the alarm system if it is armed).
Although the Placement setting for the motion detector is set to âRoomâ, there is an unexpected/undesirable delay in motion detection despite the fact that the Ring app indicates that if the Room option is selected âAlarm sounds immediately when Motion Detector senses motionâ).
Hi,
Yes, thatâs my problem but apparently thatâs normal, and Iâll leave my entrance time to a minimum (it should be specified in the user guide, because it took me 60 secondsâŚ)
Are you saying you would like to be able to change the Ring Alarm Entry Delay setting? If so, did you know itâs possible to customize the setting by selecting one of six options, namely:
0 seconds
30 seconds
45 seconds
60 seconds
120 seconds
180 seconds
To learn more:
Warning: You may be forced to enable specific Javascript permissions and/or solve captchas to view this Ring Help article.
Letâs take the example of a 180-seconds input time.
If the thief enters through the front door he will have 180 seconds to make all the parts since all the sensors will be stopped during this delay.
What is the interest then of the programmed in âRoomâ If my sensors will âfollowâ the front door.
I think ring should indicate that a large time must be avoided, because the sensors positioned as a âpieceâ will follow the input time when a âmain entranceâ area is open
I agree that it would be helpful for Ring Help articles to explain why the Ring Alarm Entry Delay setting (and Ring Alarm Exit Delay setting) should not be set to a longer time than necessary. I can think of situations, however, where it might be necessary to use one of the longer delay times. For example, if someone had serious physical disabilities and/or other issues that make it impossible to get in/out a door quickly and/or to arm/disarm the Ring alarm system in a timely manner.
I also agree that the Ring Motion Detector Placement setting âRoomâ option does not necessarily work the way it is described in the Ring app. Unfortunately, I have a very busy schedule and donât have the time to carefully test various scenarios. It does seem, however that:
Scenario #1: (Donât Leave Home)
Set your Ring alarm system to Away mode
Do NOT leave your home
Do NOT do anything to trigger the alarm
Wait until the alarm is âarmedâ
Engage in movement in front of a Ring Motion Detector
Result: Alarm may be triggered (relatively) quickly, albeit not immediately
Scenario #2: (Burglar enters via front door)
Set your Ring alarm system to Away mode
If your front door has a Ring Contact Sensor installed, leave your home via the front door and close it behind you
Wait until your Ring alarm is âarmedâ
Re-enter your home via the front door and close the door behind you
Engage in movement in front of a Ring Motion Detector
Result: The alarm will seemingly NOT be triggered by the Motion Detector. Instead, it will probably eventually be triggered due to your failure to (manually) disarm the alarm system in a timely fashion
Thatâs exactly it!
The motion detector changes programming when the front door is open âŚ
But the Ring app records the movement well, Why put a âmain entrance doorâ and " room" optionâŚ
It seems that the problem you have pointed out is an actual programming bug, rather than a design deficiency.
Worse yet, it obviously LOWERS security without the knowledge and/or permission of the user. If a user sets the âRoomâ option for a motion detector, they presumably expect it to function exactly the way it say in the Ring app⌠namely, that the âAlarm sounds immediately when Motion Detector senses motionâ.
Hi @belier13. This is an intended action. The reason is, if an Entry Delay is triggered, youâll have to move through your house to get to a Keypad to Disarm your Ring Alarm. This will help mitigate false alarms. I hope this clears up any confusion.
I understand what you are saying⌠but it definitely seems like a design flaw, if true.
It seems like Ring system designers assume that:
ALL users have the same priorities (i.e., they prioritize convenience over safety/security).
Users typically donât give much thought to the proper placement of security devices.
Users âwander around their homeâ (presumably, in some random, unpredictable manner) before disarming their Ring alarm system.
It âdoesnât hurt anythingâ if users make security decisions based on erroneous explanations in the Ring app. For example:
On the âSensors in Away Modeâ screen, it says âMonitored sensors will âsound the alarm when trippedâ.
On the Placement screen, the explanation for the Room option indicates that âAlarm sounds immediately when Motion Detector senses motionâ.
Itâs acceptable for Ring to (temporarily) override security device settings that have been deliberately set by a user (such as the Room option) â without the knowledge and/or permission of the user.
Entrance Delays are, by definition, triggered by AUTHORIZED USERS rather than CRIMINALS.
Criminals canât cause much harm during an Entry Delay period, because itâs simply too short a time to accomplish anything.
It seems to me that for security reasons, a user (rather than Ring) should determine how a particular security device behaves when the alarm system is armed (i.e., in Away mode). For example, if one device is currently in an active Entrance Delay countdown, whether another device will (or will not) immediately trigger the alarm if it senses motion.
Hi @Frustrated427. Thank you for your feedback about this. I can appreciate your point of view and understand that there is no âone setting fits allâ. For now, this is the way the system operates and the best way to introduce change would be to create a Feature Request and share it so other neighbors can vote for it and add interest. Thank you for your continued conversation here in the Community.
I found this thread on google as I was trying to figure out why my motion sensor located outside of entry zones with delay was not triggering during this delay.
I must say that I am disappointed to see that âRingâ considers this normal.
Do you intend to offer a solution for users who want their motion detector to act immediately even during the deactivation delay?
Currently this detector is useless unless someone teleports inside my home, which you will agree is impossible.
.