Delamination of lens protector and scratches

The clear plastic over the camera lens on my Ring doorbell delaminated. When trying to remove the loose bits that were causing the camera images to be distorted, it ended up getting scratched.

Is this a common issue? And can anything be done to rectify it?

None of us in these forums have access to your account so you’ll need to call Support ( to find out what, if any, replacement options you have.
Be forewarned, wait times are long.