Defective Siren

Hi I have a defective siren which was delivered from the ring alarm pack.

It works via battery mode (D-Cells) but plugged in it is not recognizing the DC adapter, I’ve proved the 24v output from the adapter so it has to be a problem with the siren itself. What is the process please does anyone know? I’ve sat on hold for ages via telephone.strong text

Hi @Reece3007. You’ll need to contact our support team for this concern. If you’ve called and were unable to get this resolved, you can send a message to us on Facebook @Ring. I hope this helps.

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