Death of account owner
Hi, my stepson passed away suddenly in January this year. He was 33 and lived with us. He had set up a ring spot light and camera on our sheds and it was connected to his account and a WiFi he had set up in the sheds. We can not reconfigure the spot light as it’s registered to his account. We didn’t have access to his phone but I am guessing his account login was --- as this was his normal email address (we do have access to this email address but not his phone number). I have attached a photo of the rear of the camera. What can I do to get this camera on our account please? I can send a copy of his death certificate if required? Thanks Kate 
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20-10-2023 07:07:36
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Tom_Ring
Hi @Kateboothby. For this concern, you can reference this Help Center article [here](https://support.ring.com/hc/en-us/articles/360038010351-How-to-Take-Over-or-Change-Ownership-of-a-Ring-Device). You'll find information on how to contact our support team on this matter.
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23-10-2023 06:07:45
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