Dead ring keypad 1st gen

My ring alarm keypad is dead
Won’t charge
No lights
Hard Reset does nothing

Anyone else has this issue ? Or a new keypad in order ?

Hi @user13260. If your Keypad is unresponsive, you’ll need to reach out to our support team. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.