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user13260

Dead ring keypad 1st gen
cs-support
keypad

My ring alarm keypad is dead Won’t charge No lights Hard Reset does nothing Anyone else has this issue ? Or a new keypad in order ?

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31-05-2022 19:03:03

Responses (1)

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    Tom_Ring

    Hi @user13260. If your Keypad is unresponsive, you'll need to reach out to our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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    02-06-2022 17:08:53

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