Dead Camera

One of my camera stopped working. Tried everything, tried to reset internet connection, fully charged battery. It appears the camera just died.

Hi @Langmad! Charging the battery and resetting the network connection is a great first step. If you have not already, try resetting the Camera itself by holding the setup button for 20 seconds. The Camera should be responsive or allow you to complete a new setup in the Ring app. If the Camera is not powering up or entering setup mode, please ensure the battery is fully inserted and the hatch is tightly closed without any debris that might be interfering.

If this concern persists, the best next step will be to reach out to our support team for more in-depth troubleshooting. I hope this helps! :slight_smile: