Data use live view in "standby"

Hi

I am wondering:
In live view, is there only data usage when i use the live view in app, or is it also consuming data when i dont even have the app open?
I ask this because i have something using data from my mifi router while “nothing” is connected or without anybody using the mifi network.
I set the camera to “motion detect off” and “live view on”
I expected that if i dont open the app and use live view no data is consumed, or am i wrong?
The standby data usage i see is around 160 mb in 24 hours.

Thanks in advance.

Best regards, Piet

Hi @Poeleloele. With the motion detection off, your Camera won’t detect and record motion, which is going to cause the most data usage. The Camera will still check in with the Ring app occasionally, which you can see under the Last Health Check section on the Device Health page. However, this amount of data usage should not compare to what is used when motion recording is on or when you activate the Live View. I hope this helps.

Dear Caitlyn

Thank you very much for your reply and explanation.

I am aware of the health check page and understand that the camera needs to check now and then with the app, after all the camera still needs to be controlled by the app wich is only possible when it has a working network connection.

The thing actually that i am curious about:
Is it possible that uses 240 mb in 24 hours?
I hope not?! It is something i cant find out on health check page and i dont know how i can do?

Thanks in advance!!

Today i found out that the indoor cam indeed is using 240 mb in 24 hours. I think that is quitt a lot while Ring itself mentions the camera doesnt use data when u didnt acces live view or when no motion detected?!

Hi @Poeleloele. If you Ring device has minimal use and it is using an excessive amount of data, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support. They will be able to conduct a more in-depth investigation into your concern.