Why are some of my dashboard pictures freezing.
Hey @Cagey. The Ring app dashboard will display quick view windows of your camera enabled Ring devices. The image displayed is a snapshot or view from the most recent event and will be still. Upon tapping the preview tile you should be brought to the timeline view and able to play videos from there.
Check out our help center article about these Camera Previews for more information on how they work. I hope this helps! 