Pretty sure 5.38.0 was causing the issue as well but cannot prove it as my phone auto-updates apps.
The gal on tech support did say she was escalating the issue after we deleted, reinstalled, checked settings, rebooted everything, and had me send in a few screenshots of the issue.
Really hope they get this fixed soon as it is super annoying to not get updated camera views every 30 seconds on the dashboard as it has been doing before in the past.
Another post with same issue here - Multiple camera refresh problem on new iOS app version