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Dashboard image preview not refreshing
2 ring cams, one doorbell pro the other is a wired cam over my garage. when i open the app on my iphone the doorbell images will refresh but the garage one will not. if i activate live view the garage cam will show video like normal, but when i stop the live feed the dashboard preview image will also stop and the timestamp counter will just continue to go up indicating the last image was from 1 minute, 2 minutes, 3 minutes 4 minutes ago etc etc. logging in and out of the app did nothing as did rebooting my router. i'm having the same issue using the ring app on my ipad and macbook as well so its not an issue with my phone. any suggestions?
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11-08-2021 18:44:08
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