PROBLEM: No alerts were coming when my front door opened from a distance of 20 feet after the Ring app upgraded to customizable motion zones. Before the upgrade, I had my ring in the corner of my studio apartment and I got alerts when the front door was opened and it showed a great view of the room. Plus it was connected to my solar panel in the window. SOLUTION: Turn OFF Mode settings and simply turn on Motion detection and Motion alerts when you leave the apt. You can also utilize Live View when you are out. Sometimes the updates don’t serve their intended purpose. I hope this helps anyone else with this issue.
A post was merged into an existing topic: Advanced motion detection fault