Ring Video Doorbell

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Dark Screen on Doorbell 2

Everything was working fine until I transferred my TV from DTV to Comcast. The package I got took my internet speed from 250mbps to 150mbps.Now I have connection issues with my Doorbell 2.I get the screen on there from last night when I bring the app up, and when I go to live view I get a dark screen.The doorbell is only about 12ft from my router.Please advise.

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05-05-2019 16:35:45

Responses (1)

  • S

    The first thing to try for trouble shooting is to go into settings, then device health. You will see a section called tools where you can test your Wi-Fi, and check your device health. Give that a shot first.

    1

    06-05-2019 00:22:01

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