Daft startup Chime

Products Video Doorbells
1

Need to turn off the daft startup chime, cant see an option for it, device will be returned if this annoying sound cannot be turned off.

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2

This can depend on what sound you are wanting to silence. Notifications from the Ring app can be silenced via the many Ring app options, such as Snooze, Motion Scheduling, or even just toggling off the Motion Alerts. Here is also our Help Center article for Chime Tones, in case you are looking to disable the sound on an actual Ring Chime.

Feel free to specify what sounds or Ring device you are trying to adjust for better suggestions from the Community. :slight_smile:

3

So how do you turn off the startup sound?

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@user3416 Could you provide a bit more clarity or an example of what you mean by the startup sound? What is the name of the Ring device that you have? You can find the model name on the Device Health page in the Ring App if it’s a Ring Doorbell or Security Camera.

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user3416 -

Are you referring to the (very loud, obnoxious) digital recordings that are played through the speaker on your Ring device during the setup process?

If not, where is the sound coming from?

  • The speaker on your Ring device(s)
  • The Ring app on your mobile (or computing) device?
6

I have the same issue. Ring wired doorcam. When it resets or is powered on it will wake the street to tell them. There seems no way to turn this ridiculous feature down or off. Also had to turn volume off for all outside notifications. Seems very poorly thought out. This has been running on a desk for some time. There is no way I can put this outside as it is. :frowning:

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7

i dont think anyone is home at Ring… worse company ever. The simplest request goes unanswered…

8

that would be the one… i so Regret buying ring cameras… they are true garbage, and Ring the company are non existent it appears.

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9

LThis is the obnoxious music that plays on the device (wired doorbell) when the device is powered on, right?
Its so loud & unnecessary. Is there any way to turn it off? As someone who only switches it on at nighttime for security, the noise is so loud I worry about disturbing the neighbours when I power it on. I I’ve tried turning the volume of the device doorbell sounds down to mute but that has not worked to affect the startup chime.
Ring, please advise as to how to turn this super obnoxious sound off.

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ring door bell, on powerup, it makes a very, very, very loud and long noise(think a really crap windows startup noise). Try one.

Also if it gets itself into a loop of restarting this noise will just go for days(telling the entire neighbourhood you are NOT home… please come and rob the house.). There should be ZERO noise when this device starts up.

11

could Ring ‘support’ be any more crap that this? everyone moaning about this daft startup noise and ring ‘support’ are like ‘what do you mean!!!’… they really are clueless.

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Hi @user3416. I understand that you have your opinion about the startup sound that plays on Ring Devices when they are setup. However, I’m going to ask that you remain respectful when sharing your opinion here in the Ring Community. I appreciate you feedback and will be sure to pass this along.

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