Customer Service?

Why can I not speak with customer service via online messaging??

Hi @element1835. We have reduced our scope of support due to COVID-19. To learn more about this, please read our response to COVID-19 here to see how to contact support. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times when calling as well, as this is our only direct line to support at this time.