Customer "service" is Awful

I’m sure it’s possible for the customer “service” to be less responsive, but I’m just not smart enough to figure out how. I was put on hold for ten (10) minutes before being disconnected. Called back, and I had to go through all the same B.S. to be identified for a generic question that had nothing to do with my account security. Luckily, I purchased the extended warranty, so I will be able to get a full refund.

Hi @Lindyb70119. It’s unfortunate that you were unable to get through on the phones. Is there a specific issue you are having that we can assist you with? Having the extended warranty does not grant you a full refund of the product. If something is not working properly, let us know how we can help. Thanks, neighbor.

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