Creepy voice on Ring that does not belong there

This creepy voice is caught at the end of the video, and it does not belong to the neighbors who just walked by. Wondering if there is an employee hack issue again since that is certainly what it seems like. Any help here would be appreciated.

Hi @EMB. I’m not able to view the video you shared. However, for any privacy concerns, these are best handled with our support team as the Ring Community is a public forum meant for general troubleshooting tips and tricks. Our support team will actually be able to review your account with you after completing any necessary verification processes. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.