Crackling noise

Hi there, @Rach1! Audio concerns are often related to connection variables, such as wifi signal strength. The best first step will be to check out our Community post about RSSI, to see if there is any opportunity for improving signal for audio clarity. I recommend also choosing your 2.4 Ghz wifi network, rather than 5Ghz. Please also ensure there are not any environmental factors such as strong winds, inclement weather, or the Doorbell Pro itself is not loose on the wall it is mounted on. This will rule out any environmental noises as a culprit. Feel free to let us know how this goes! :slight_smile: