Crackling floorlight cam

I’ve just installed a brand new flood light cam on the side of my house. It went up fine but after a while it started making a loud crackling noise and wouldn’t stop making it. I’ve tried resetting and it won’t stop its so bad I’ve had to turn the power off. How can this be rectified???

Hey @Driscoll_13. Is this sound only happening when there is a recording on-going, or is this constant? If this is a constant sound you are getting whether recording or not, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Let me know how this goes! :slight_smile: