Cover plate Screw on too Tight

I need to change the Wi-Fi on my Ring device. The first step is to remove the cover plate. I cannot get the cover plate off as the technician that installed it put it on too tight. I’m using the special tool that came with my Ring device. I also sprayed some DW 40 on it. Any suggestions?

Hi @jwashburn0377. If the screw is stuck and not spinning at all, then the next best thing would be to contact our support team for further assistance. Give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

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